Find quick answers to your questions below...
Order Status
Order Confirmations
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
Can you just bill me?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit card be charged?
When will my credit appear on my account?
Do you accept purchase orders?
What are my payment choices?
Where is the CVV number on my credit card?
Can I waive setup charge when I place a redo custom order?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Delivery
International Shipping
U.S. Domestic Shipping
Shipping Carriers
Shipping costs
Shipping Cut-Off Time
Super Free Shipping
Total delivery time
Undelivered Package

Return poilcy
How do I exchange/return an item?
What can I do when I receive a damaged or missing part?
Low Price Guarantee
Privacy Policy
What is a standard price of custom items?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I contact you?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Setup charge and handling fee
Custom full color printing lanyard
Custom pad printing item
Custom printed artwork logo lanyard
Custom printed badge holder
Custom printing domed logo badge reel
Custom printing domed logo label
Custom screen printing lanyard
Custom size of soft vinyl holder
Custom woven lanyard
Customized 2D PVC artwork logo label
Art & Art Guidelines
Artwork Requirement
Can I get a Artwork Design service?
How to submit my Artwork?
Imprinting color
My logo is very detailed. How do I know it will print clearly?
Online Layout Proof
What is PMS Color Match?
What is vector format and why must I use it?
Service and Product Knowledge
About our custom woven lanyards.
What are custom lanyards?
What is our kids lanyard?
What is a badge holder lanyard?
What is a badge holder?
What is a badge reel lanyard?
What is a badge reel?
What is a bottle holder?
What is a bottle opener?
What is a breakaway lanyard?
What is a cell phone or mobile phone lanyard strap?
What is a country lanyard?
What is a detachable lanyard?
What is a domed logo label?
What is a double ended lanyard?
What is a Eco-Friendly lanyard?
What is a Euro slot ?
What is a EZ-snapon lanyard?
What is a Fixed location imprint artwork or text of lanyard?
What is a full color printing lanyard?
What is a half-card ID holder?
What is a key chain?
What is a lanyard?
What is a multifunction lanyard?
What is a non-metal lanyard?
What is a patriotic lanyard?
What is a PVC label?
What is a repeat imprint artwork or text of lanyard?
What is a rigid ID card holder?
What is a safety lanyard?
What is a Silicone label?
What is a Super universal lanyard?
What is a Text Only printing lanyard?
What is a title lanyard?
What is a wine glass holder?
What is a wrist lanyard?
What is custom printing service in fixed location?
What is dye sublimation printing?
What is heat transfer printing?
What is pad printing?
What is screen printing?
What is the size of a CR100 ID card?
What is the size of a CR79 ID card?
What is the size of a standard CR80 card?
What is weaving logo or weaving text?
What is a mix product color service?